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Report child abuse - Contact details

Report child abuse - Contact details

Anyone who is concerned about a child's safety or wellbeing can contact the Multi-Agency Safeguarding Hub (MASH)

The MASH is based at:

1st Floor, The Woolwich Centre, 35 Wellington Street, London SE18 6HQ

Consultation line (for professionals only): 020 8921 2267 (click here for more information on MASH consultation line)

Telephone number for referrals: 020 8921 3172

Referrals or other communications via secure e-mail:

The MASH is operational during office hours:

Monday – Thursday:  9.00am-5.30pm

Friday: 9.00am-4.30pm

Referrals outside office hours are handled by the Out of Hours Social Worker who can be contacted on 020 8854 8888.

Agencies can also download the the inter-agency referral form from the Royal Borough of Greenwich website to refer a child or children to children's social care for assessment as a child in need.

If a child is in immediate danger, you should always call the police on 999.

Allegations against staff or volunteers working with children

If an allegation is made against an adult working with children it should be reported to the agency/organisation’s designated safeguarding lead and referred to the Local Authority Designated Officer (LADO). Click here to download the LADO leaflet.

To contact the LADO: 

Telephone: 020 8921 3930


For more information on the LADO role and agencies’ responsibility to report concerns visit the London Child Protection website -